Dedicated Live Technical Support: Including telephone assistance, online sessions, and onsite support for product features, commands, installation, and troubleshooting for both current and prior releases of SOLIDWORKS.

My SOLIDWORKS Portal Access: Full access to download software enhancements and updates.

Comprehensive Resource Library: Search through a vast library of technical articles, help topics, tech tips, tech alerts, macros, and best practices, all curated by SOLIDWORKS experts.

Automatic Upgrades: Receive automatic upgrades to the latest versions of SOLIDWORKS software, including major releases and service packs.

Proactive Technical Visits: Certified support engineers provide proactive technical visits.

Incident Investigation and Resolution: Investigate and troubleshoot all reported technical incidents, resolving them within specified times.

Free CSWP Certification: Offering free Certified SOLIDWORKS Professional (CSWP) certification to all end users to ensure higher productivity levels in SOLIDWORKS utilization.

Utilization Audit & Report: Conduct SOLIDWORKS software utilization audits and provide comprehensive reports.

Engineering & Enterprise Process Audits: Perform and report on engineering and enterprise process audits.

CAD Admin Training: Provide training for CAD administrators.

Productivity Enhancement Workshops: Conduct workshops to boost productivity.

Templates, Library & Smart Component Support: Offer training and support for templates, library, and smart components.

Comprehensive Training: Provide thorough training on all SOLIDWORKS modules and its suite of products.

Advanced Tailor-Made Trainings: Offer advanced training customized to specific needs.

New Recruit Training: Provide comprehensive training for new recruits at our premises.

Free Listing in the SOLIDWORKS Manufacturing Network: For qualified service companies.

Enhancement Request Privileges: Submit enhancement requests to impact future releases.

Service Requests and SPRs Overview: Complete view of Service Requests (SRs) and Software Performance Reports (SPRs).

Functionality Audits: Conducting audits to identify the most essential functionalities for design engineers.

Productivity Training: Providing exclusive tips and tricks training to users to enhance productivity.

Enhanced Communication: Strengthening communication, relationships, and processes through regular user interactions.

Add-on Solutions Evaluation: Offering evaluations for FEA, CFD, and KBE add-on solutions to help understand their value proposition before making investment decisions.

Extended Subscription Services: Ideal for companies with design or engineering teams in multiple locations, complex business or engineering processes, or mission-critical designs where time-to-market is crucial. This service extends the benefits of your subscription, ensuring comprehensive support and resources.

Designated Technical Support Engineer: A dedicated engineer for your technical support needs.

Dedicated DS SOLIDWORKS Technical Support Account Manager: A specific account manager for SOLIDWORKS technical support.

Focused Testing: Specialized testing services.

Global Service Account Manager: A manager to coordinate global projects.

Priority Response and Resolution: Accelerated response and resolution times.

Free Online CSWA/CSWP Certification:Complimentary CSWA/CSWP certification for users.

Product Direction Insight and Influence: Opportunities to gain insight into and influence the direction of SOLIDWORKS products.

Detailed "What's New" Training: Comprehensive training on new releases.

SOLIDWORKS Software Utilization Audit & Report: In-depth audits and reports on software utilization.

Engineering & Enterprise Process Audit and Report: Thorough audits and reports on engineering and enterprise processes.

3DEXPERIENCE Works World VIP Tickets: VIP tickets to 3DEXPERIENCE Works World events.