Dedicated live technical support including telephone assistance, WeBex and onsite support with product features, commands, installation, and troubleshooting for prior and current releases of SOLIDWORKS

Full access to the Customer Portal where you can download software enhancements

Search a comprehensive library of Technical Articles, Help Topics, Tech Tips, Tech Alerts, Macros, and Best Practices, all written and reviewed by SOLIDWORKS experts

Automatic upgrades to the most up-to-date versions of SOLIDWORKS software, including major releases and service packs

Pro-Active technical visits from the certified Support Engineer

Investigating and troubleshooting all reported technical incidents and resolving them within specified time

Offering free CSWP (Certified SOLIDWORKS Professional) certification to all end users to ensure higher productivity levels in SOLIDWORKS utilization

SOLIDWORKS Software utilization audit & report

Engineering & Enterprise Process Audit and report

CAD Admin trainings

Productivity enhancement workshop

Templates, Library & Smart component training and support

Comprehensive Training on all modules of SOLIDWORKS and its suite of products

Tailor-made Advanced trainings on need basis

Comprehensive training for new recruits in our premises

Free listing in the SOLIDWORKS Manufacturing Network for qualified service companies

Enhancement request privileges to help impact future releases

A complete view of SRs (Service Requests)and SPRs (bugs)

Auditing and identifying most required functionalities for the design engineers

Providing exclusive tips & tricks training to the users to enhance productivity

Enhance & strengthen communication, relationships, & processes by regular user interactions

Offering evaluation of Add-on Solutions for FEA, CFD & KBE, to help understand value proposition, before investment decision is made

Extended Subscription Services

If your company has design or engineering teams in multiple locations, uses complex business or engineering process, or employs mission critical designs where time-to-market is crucial, Extended Subscription Service is the Ideal solution.

Designated Technical Support Engineer

Designated DS SOLIDWORKS Technical Support Account Manager

Live 24 X 5 Technical Support

Focused Testing

Global Service Account Manager to Coordinate Global Projects

Priority Response And Resolution

Free online CSWA/CSWP Certification

Insight And Influence To Product Direction

Detailed "What is new" Training On New Releases

SOLIDWORKS Software Utilization Audit & Report

Engineering & Enterprise Process Audit And Report

SOLIDWORKS World VIP Tickets